Shipping policy

At Bentley Essential Goods, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please read our shipping policy to understand how we handle the delivery of your orders.

Order Processing Time:

  • Orders are typically processed within 1-2 business days from the date of purchase.
  • Orders placed on weekends or holidays may be processed on the following business day.
  • Please note that personalized or customized items may require additional processing time, and this information will be provided on the respective product pages.

Shipping Methods:

  • We offer various shipping options to cater to your needs, including standard and expedited shipping.
  • Shipping rates and estimated delivery times will be calculated at checkout based on your location and selected shipping method.

Shipping Destinations:

  • We currently ship within the United States.
  • For international shipping inquiries, please contact our customer support team.

Shipping Notifications:

  • You will receive a confirmation email with tracking information once your order has been shipped.
  • You can track your order's progress using the provided tracking number.

Shipping Costs:

  • Shipping costs are determined by the weight, size, and destination of your order.
  • Orders over $99 within the United States qualify for free standard shipping.

Delivery Times:

  • Delivery times may vary depending on the shipping method selected and your location.
  • Estimated delivery times will be provided during the checkout process.
  • Please note that unforeseen circumstances, such as extreme weather or carrier delays, may impact delivery times. We appreciate your understanding in such situations.

Incomplete or Incorrect Shipping Information:

  • Please ensure that your shipping address and contact details are accurate and complete during checkout.
  • Bentley Essential Goods is not responsible for orders with incorrect or incomplete shipping information. Any additional shipping costs incurred due to incorrect information will be the responsibility of the customer.

Lost or Damaged Items:

  • In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately for assistance. We will work diligently to resolve the issue.

Returns and Exchanges:

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to help make your shopping experience with Bentley Essential Goods enjoyable and worry-free.